VP of Operations
Lance Vaught worked in a range of roles within Operations & Training before overseeing the entire department, which makes up two-thirds of Penn Station’s corporate staff. Lance believes a prosperous company is not limited to only the successful execution of business operations, but also to providing the best possible support to franchisees. As a result, Lance has created tangible improvements, provided corporate infrastructure with streamlined processes, and incorporated effective protocols such as frequent in-store consultations. For Lance, “It is all about the people.” Lance’s work helped Penn Station East Coast Subs earn a ranking in the Top 125 Training Organizations in Training Magazine for 2017 & 2018.